FREQUENTLY ASKED QUESTIONS
Artiligne Dance offers a varied range of products intended for the world of dance, including clothing, accessories, and specialized items for professionals.
To create an account, click on the "Register" icon at the top right of the home page, fill out the registration form, and follow the steps. to activate your account. approval is made after receipt of your request.
Shipping costs in France are €10 for all orders under €300. Above €300, shipping is free. For orders exceeding €2000, costs are subject to estimate.
Log in to your account, select the desired items, add them to the cart, follow the payment steps, and confirm your order. You will receive a summary by email.
Purchases can be made online by credit card or bank transfer. We accept CB, VISA, and MASTERCARD cards.
In accordance with article L.221-18, you have 14 days to exercise your right of withdrawal. Details and the complete procedure are available in the “Returns of Goods” section of our General Terms and Conditions.
Once your order has been validated, you will receive a summary by email. You can also track the status of your order in the “My Account” section on the site.
Yes, we deliver to several European countries. Shipping costs are €15 for orders up to €300 and free over €300. For orders exceeding €2000, please contact us for a quote.
We collect and process data in accordance with current legislation. Consult our “Personal data” section in the General Terms and Conditions for more information.
You can contact us by telephone on +33 (0) 9 70 70 36 94 from Monday to Friday from 10 a.m. to 6 p.m. You will also find our postal address in the “Contact” section of the site. as well as by email [email protected]. soon you will be able to chat with us live from the site using the whatssup module available at the bottom of every page on the site.
We plan production launches on specific dates from September to November for the products for which we ensure stock. Restocking time is 4 to 6 weeks. These dates as well as the list of models concerned will be sent to you each year.
For more information, we invite you to contact us: [email protected]
Access to our stocks in real time on the B2B site also allows you to guide your choices.
For other products, orders are within the limits of available stocks.